Privacy Policy
Last updated: May 1, 2026
This Privacy Policy explains how LumenPath Cloud Institute (“we”, “us”, “our”) collects, uses, and safeguards personal information in connection with our website and services.
Information we collect
- Account data: name, email address, and authentication information.
- Communications: messages you send us, course feedback, and support requests.
- Transaction data: purchased courses and billing metadata processed by our payment provider.
- Usage data: page interactions, device information, and approximate location derived from IP.
- Cookies: essential and analytics cookies to maintain sessions and improve content.
How we use information
- To provide and improve courses, labs, and support.
- To process transactions and send essential service communications.
- To personalize learning paths and recommend relevant content.
- To secure our services, prevent fraud, and ensure compliance.
Legal bases for processing
We process personal data on the bases of contract performance, legitimate interests (e.g., service improvement, security), consent (where required), and compliance with legal obligations.
Sharing and disclosure
We do not sell your personal information. We share limited data with trusted processors who assist in hosting, analytics, payments, and email delivery, each bound by strict contractual obligations.
International transfers
Data may be processed in countries other than your own. We implement appropriate safeguards such as standard contractual clauses to protect your information.
Data retention
We retain data for as long as necessary to provide services, comply with legal duties, resolve disputes, and enforce agreements.
Your rights
- Access, rectification, and deletion of personal data.
- Objection to or restriction of processing in certain circumstances.
- Data portability where technically feasible.
- Withdrawal of consent where processing is based on consent.
Cookies
Essential cookies enable core functionality. Analytics cookies help us understand engagement. You can manage preferences in your browser settings. See the cookie banner and this policy for details.
Security
We apply administrative, technical, and organizational safeguards appropriate to the risk, including encryption in transit, access controls, and logging.
Children’s privacy
Our services are intended for individuals 16 years and older. We do not knowingly collect data from children under applicable age thresholds.
Contact
If you have questions or requests regarding privacy, contact us at [email protected] or +1 (415) 555-0137.
Changes to this policy
We may update this policy. Material changes will be highlighted on this page with a new effective date.